Frequently Asked Questions

How to place an order

If you would like to place an order for an Invitation or any other Stationery, kindly send an email to info@kswinvitations.com. Please state the name of the invitation and quantity you will be needed and any other details. If you are inquiring about a custom order please provides details and sample pictures. Reply time is usually within 24-48 hours.

What are your fees

Please note that all of the invitations are priced differently and prices are based depending on the amount, materials, paper choice, printing method, quantity and time involved.  If you see an item that you're interested in and would like a quote, please sent the item name or send a picture along with your message, stating which album it was from and the amount you will be needing.

How do I make a payment?

Payments are made via email transfer to kswexclusives@gmail. Paypal is also an option if you wish to pay by credit card.

How long is the Processing time

The processing time begins once your proofs are approved and can range anywhere from 1-4 weeks depending on the size of your order or the assembling process.

Shipping/fees

Shipping fees will be based on package weight. Note: GST, Duties, and Taxes are not included in the USA Shipping Charges and are the responsibility of the customer at the time of receipt

Local Order Pick-Up

If you are picking up your order you can pay 60% down to place the order and the other 40% once the order arrives. If your order is being shipped directly to you then payment is required in full.

Invitation Assembly

Please note that some invitations require assembling which is included in the cost, if you wish to assemble yourself 10% discount is deducted.

When should I send my invitations to guests?

The general rule is 6 to 8 weeks before the wedding date. Send them out 8 weeks in advance if you have guests that will be traveling from out of town or if your wedding date falls on a holiday. If you are having a destination wedding, you should mail even earlier, so guests have ample time to make travel arrangements. It is suggested to send a save-the-date up to 12 months in advance if you are having a destination wedding.